By using the Bonus99 platform, you agree to comply with all terms and conditions stated herein. Please read this document carefully before registering an account or making any deposit. If you have any questions, our support team is available 24/7.
Before reading the full terms, here is a summary of the key principles that define the relationship between Bonus99 and its members.
By registering an account, making a deposit, or using any part of the Bonus99 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document as well as our Privacy Policy.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Bonus99 ("We", "Platform", or "Bonus99") governing your use of our online sports betting and casino platform at bonus99.in and all subdomains, mobile applications, and related services.
Bonus99 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Changes take effect immediately upon being published on the platform. It is your responsibility to review these Terms periodically. Continued use of the Bonus99 platform following any changes constitutes acceptance of the updated Terms.
If you do not agree with any part of these Terms, please stop using the Bonus99 platform immediately and contact our support team at support@bonus99.in to help you close your account in an orderly manner.
To register and use the Bonus99 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:
Bonus99 reserves the right to request proof of identity and age verification at any time. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure. All submitted documents are handled in accordance with our Privacy Policy.
During registration, you are required to provide information that is truthful, accurate, and current. False or misleading information constitutes grounds for immediate account closure. Information required at registration includes an active Malaysian mobile number, a strong password, and your national identification number (for KYC verification when required).
You are solely responsible for keeping your Bonus99 account password confidential. Bonus99 will not be held liable for any losses arising from unauthorised access to your account caused by your own failure to safeguard your login credentials. We recommend enabling two-factor authentication (2FA), available in the Account Settings menu.
If you suspect your account has been accessed by an unauthorised party, please contact the Bonus99 support team immediately via live chat or email at support@bonus99.in. We will temporarily freeze your account and investigate the matter within 24 hours.
All financial transactions at Bonus99 are processed in Malaysian Ringgit (MYR / RM). The accepted payment methods are as follows:
| Payment Methods | Minimum Deposit | Deposit Time | Minimum Withdrawal | Withdrawal Timeframe |
|---|---|---|---|---|
| Touch 'n Go eWallet | RM 10 | Under 30 seconds | RM 30 | 5 – 15 minutes |
| DuitNow | RM 10 | Under 30 seconds | RM 30 | 5 – 15 minutes |
| GrabPay | RM 10 | Under 1 minute | RM 30 | 10 – 20 minutes |
| Boost | RM 10 | Under 1 minute | RM 30 | 10 – 20 minutes |
| ShopeePay | RM 10 | Under 1 minute | RM 30 | 10 – 20 minutes |
| FPX – Maybank2u | RM 30 | Under 2 minutes | RM 50 | 30 minutes – 2 hours |
| FPX – CIMB Clicks | RM 30 | Under 2 minutes | RM 50 | 30 minutes – 2 hours |
Deposits and withdrawals must be made using payment methods registered in the member's own name only. Transactions using bank accounts or e-wallets belonging to another person are not permitted and will be declined. Bonus99 reserves the right to freeze accounts and investigate any suspicious transactions without prior notice.
Daily withdrawal limits vary by VIP tier: Silver (RM 5,000), Gold (RM 15,000), Platinum (RM 30,000), Diamond (unlimited). Withdrawal requests exceeding these limits require approval from the Bonus99 management team and may take 24 to 48 business hours to process.
Bonus99 does not charge any processing fees for deposits. For withdrawals, no fees are charged by Bonus99 — however, your payment provider may impose their own charges, which are beyond our control.
All promotions and bonuses offered by Bonus99 are subject to specific terms displayed alongside each promotion. The following general conditions apply to all bonuses unless stated otherwise.
The Bonus99 welcome bonus may only be claimed once per new member. Attempting to claim this bonus through duplicate accounts is a serious violation of these Terms and will result in cancellation of all bonuses and possible account closure.
The rollover requirements applicable to Bonus99 bonuses are as follows:
Rollover progress is tracked automatically and can be viewed under the "Active Promotions" section in your account. Bonuses that do not meet the rollover requirement within 30 days of being credited will expire automatically with no compensation.
Bonus99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice if there is evidence of abuse or fraud. Bonus99's decision in such matters is final.
Bonus99 offers Sports Betting across more than 30 sporting categories, including football (Malaysia Super League, English Premier League, La Liga, UEFA Champions League), badminton (BWF World Tour, Malaysia Open, All England), esports (MPL Malaysia, MLBB, DOTA 2, CS2, Valorant), basketball (NBA), tennis (Grand Slam and ATP/WTA), and many more.
All confirmed bets are final and cannot be voided except in the following circumstances: the match is cancelled or postponed by more than 36 hours from its originally scheduled time, there is an obvious technical error in the displayed odds, or Bonus99 itself decides to void a bet for valid reasons.
For in-play (live) betting, odds change in real time based on how the match unfolds. Confirmed in-play bets are final. If your internet connection is disrupted during the confirmation process, check your bet status under "Bet History" before placing a new bet. Bonus99 is not liable for any losses resulting from connection issues on the member's end.
Feature Cash Out allows members to cash out their bets before a match ends. The Cash Out value is calculated based on real-time odds and may be lower or higher than the original potential winnings. The decision to use Cash Out is entirely the member's responsibility. Bonus99 is not liable for any Cash Out outcome that a member finds unsatisfactory after the match has concluded.
The Bonus99 casino platform offers over 1,500 games, including slots, Live Casino (baccarat, blackjack, roulette, dragon tiger, sic bo, game shows), and table games. All games are provided by internationally licensed suppliers, including Microgaming, Evolution Gaming, Pragmatic Play, SA Gaming, and Playtech.
All casino games at Bonus99 use Independently certified Random Number Generator (RNG) by a recognised auditing body. This ensures that the outcome of every round is fully random and cannot be manipulated by any party, including Bonus99 itself.
Winnings from casino games are credited to your account balance immediately after each round. For live casino games, winnings are credited once the result has been confirmed by the dealer. Any disputes regarding game outcomes must be reported within 24 hours of the incident for investigation.
Casino games played using a bonus balance are subject to the applicable bonus rollover requirements. Games played using a cash balance (non-bonus) carry no rollover requirements, and winnings may be withdrawn directly.
The following actions are strictly prohibited on the Bonus99 platform and may result in immediate account suspension, forfeiture of balances, and legal action where applicable:
Bonus99 reserves the right to investigate any suspicious activity and cooperate with Malaysian authorities where necessary. Each case is assessed individually, and Bonus99's decision is final.
Bonus99 is committed to protecting the personal information of all its members. All personal data collected during registration and use of the platform is handled in accordance with our Privacy Policy our comprehensive one.
All data is transmitted via encrypted connections 256-bit SSL. Passwords are stored as one-way hashes that cannot be decrypted. Payment information is not stored on Bonus99's servers — all transactions are processed directly through licensed, secure payment gateways.
Bonus99 does not sell, rent, or share members' personal information with any third party for marketing purposes without your explicit consent. Data is only shared with third parties where necessary to deliver our services (such as payment providers) or when required under Malaysian law.
The Bonus99 platform is provided "as is" and "as available". While we make every effort to ensure the platform remains accessible and fully functional, Bonus99 does not guarantee that the service will be free from interruptions, delays, or technical errors at all times.
Bonus99 is not liable for any indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including losses due to internet disruptions, device failures, or any technical factors beyond our control.
Sports betting and casino games involve real financial risk. You may lose the money you wager. Bonus99 is not liable for any financial losses incurred by members as a result of betting or gaming activity on this platform. Please bet within your means and never wager money you cannot afford to lose.
Bonus99 reserves the right to suspend or close any member's account without prior notice in the following circumstances: breach of any section of these terms, suspected fraudulent activity or money laundering, providing false information during registration or KYC, duplicate accounts, or any conduct that compromises the integrity of the platform.
Members who wish to voluntarily close their account may do so by contacting customer support via email support@bonus99.in. Any valid cash balance (excluding bonuses) will be refunded to the member via the original payment method within 5 business days of the account closure process being completed, subject to standard security checks.
In the event of account closure due to a breach of terms, Bonus99 reserves the right to forfeit all balances, including cash and bonuses, without compensation. This decision may be appealed within 7 days by submitting supporting evidence via email to our compliance team.
Bonus99 genuinely cares about the well-being of its members. Betting should be an enjoyable form of entertainment — not a source of stress or financial hardship.
Bonus99 provides a range of responsible gambling tools accessible to all members through the Account Settings:
All limits set take effect immediately. Requests to increase a limit are subject to a 7-day waiting period before taking effect. Requests to decrease a limit take effect immediately. If you need assistance with problem gambling, please refer to the Responsible Gaming ours.
These Terms and Conditions are governed by and interpreted in accordance with applicable laws. Any dispute arising from or relating to these Terms that cannot be resolved through negotiation will be referred to an appropriate dispute resolution process.
Any official notice to Bonus99 must be sent via email to support@bonus99.in with a clear subject line stating the nature of your dispute or enquiry. Bonus99 will respond within 5 business days for all official correspondence.
The Malay version of these Terms is the official version. In the event of any inconsistency between a translation in another language and the Malay version, the Malay version shall prevail.
These Terms and Conditions are effective as of 1 January 2026. Previous versions no longer apply. Any enquiries regarding these Terms may be directed to our support team at support@bonus99.in.
Many players tend to skip the Terms and Conditions page because it looks like a dry, impenetrable legal document. At Bonus99, we make a genuine effort to write our terms in plain language that any regular Malaysian player can understand — not in legal jargon that requires a lawyer to interpret. This is part of our commitment to full transparency in every aspect of Bonus99's operations.
One of the most common frustrations players face on other betting platforms is discovering undisclosed bonus terms that prevent them from withdrawing their winnings. At Bonus99, we solve this the simplest way possible — we have no terms worth hiding. Rollover as low as 1x, cashback with zero rollover, and a near-fully automated claims process are real, tangible benefits you can verify and enjoy from day one.
Our strictly enforced "one account per player" policy actually benefits every member who plays fairly. When we detect and close fraudulent accounts attempting to exploit bonuses, it frees up more resources to enhance promotions for players who do things the right way. Every enforcement action is taken to protect the integrity of the platform — and ultimately, the entire Bonus99 community.
Bonus99 is also committed to keeping our terms up to date whenever there are changes in the industry, technical requirements, or applicable regulations. Any significant updates will be communicated to members via in-platform notifications, with a brief explanation of what has changed and why. You will never be caught off guard by sudden changes that affect your rights as a Bonus99 member.
These Terms & Conditions should be read alongside the other documents that form the complete agreement between you and Bonus99. Our Privacy Policy explains how your personal data is handled and protected. Our Responsible Gaming page provides guidance and tools to help you play within healthy limits. Our FAQ addresses the most common questions about the platform.
With clear terms and a rollover as low as 1x, Bonus99 is a platform that truly puts players first. Minimum deposit of RM 10 via Touch 'n Go eWallet or DuitNow. A welcome bonus of up to RM 1,500 is waiting for you.